Information for Residents

• What Goes in Yellow Top Bins
• What Goes in Green Top Bins
• What Goes on the Verge
• Greenwaste processing at the RRRC
• Tours
• Odour Hotline
• Contact Us

Odour Hotline

The Southern Metropolitan Regional Council has established a 24-hour telephone service to allow residents and businesses to report any odours they suspect may be originating from the Regional Resource Recovery Centre, in Canning Vale.

The SMRC asks residents and businesses to ring 1300 556 726, as soon as they smell an odour which may be coming from the Regional Resource Recovery Centre.

Once an odour is reported to the 24-hour hotline, 1300 556 726, details such as the location, time and character of the odour will be immediately forwarded to SMRC staff at the Regional Resource Recovery Centre, who will conduct an inspection of the waste composting facility to determine if odours are escaping the facility and take corrective action if needed.

Ringing 1300 556 726 and reporting an odour as soon as residents smell something, will immediately begin an on site investigation at the waste composting facility by SMRC staff taking corrective action as needed.

Complaints made hours or days after an odour is detected can not be verified.

The hotline, 1300 556 726, is answered 24 hours a day, 7 days a week, all year round.